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Camari Training's Testimonial

Customer Service Session
We were delighted to welcome Maria to deliver a customer service training session for our group in Edinburgh at Invisible Cities, a social enterprise that trains people who have experienced homelessness to become walking tour guides.

The session was both insightful and highly engaging. Maria created a welcoming and interactive environment that allowed our trainees and existing guides to fully participate and learn together. We explored a range of topics, including understanding different types of tourist groups, the importance of body language, how to keep guests engaged, and how to make our tours more memorable. One highlight was a fun quiz about Edinburgh and its hidden gems, including a banner that sparked lots of ideas for our future tours! We absolutely loved that quiz!

Maria’s professionalism, energy, and respect for our work and community were outstanding. Her ability to tailor the session to suit our group made a real impact. With her extensive experience, she delivered content that was both practical and inspiring. We really appreciated her time and would highly recommend her training services to others.

Invisible Cities Edinburgh Team (Trustpilot review)

- June 2025
This testimonial was successfuly verified by the user.